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Frequently Asked Questions

HOW DOES BUILD-A-BOX WORK?
 
      1. CHOOSE YOUR ITEMS

Our gifting experts hand-selected the best Hawaii inspired products in one place. Select any combination of items to fill up your box!

  1. MAKE IT PERSONAL

Add a handwritten card! Tell us what to write in the space provided on one of the individual products.  You only need to add the note to one product. 

  1. COMPLETE YOUR PURCHASE

With all your gift items in your cart, you're ready to check out. To create a second custom box, return to our shop after completing your purchase.

 

  • Can I build more than one box?

Absolutely, please do! But you will have to purchase and checkout one Build-A-Box at a time. You can add and purchase unlimited Themed or Budget Boxes.

 

  • How many items can I add to a Build-a-Box?

As many as you like! If all your lovely gifts spill out of our largest box we add them to another box at no additional charge.

 

  • Can I Build-a-Box and Buy Themed or Budget Boxes?

Yes! You can buy as many Themed and Budget Boxes within the same single purchase. Single items from Build-a-Box can be added to your order and will count as one additional box.

 

  • Can I choose my own gift box style?

Not at this time. Depending on how many items and the size of your Build-a-Box, your items will be put in a small, medium or large box. Our Ready-to-Ship boxes show a preview of what Aloha Box you will receive.  View our Aloha Boxes Here. 

 

  • This is a gift, will prices be shown anywhere?
There are no prices inside Aloha Boxed Hawaii gift boxes, so gift away!

     

    • What if I need to change my Handwritten Gift Message after I’ve entered it and added product to Cart?

    To change your message: please remove the product or gift box from your cart. You will need to repurchase (add to cart) the item and type in your new message.

    • I’m buying three Themed Boxes for my nieces in Virginia. How will they know which box is theirs?

    No worries! In the message section of each box, please indicate which box is for each lovely niece then we will happily place a gift message to distinguish the boxes.

     

    • Corporate and Group Orders

    We love building Aloha Boxed Hawaii gift boxes, and the more the merrier.  Please contact us for large orders (10+ Aloha Boxes) for pricing and minimum purchase requirements. 

     

                                                                       SHIPPING AND HANDLING                                                                                   

     

    We ship from Maui, Hawaii Monday – Friday, and sometimes Saturday too😉                                                                                                         

    Processing Times:  Orders are assembled and packaged for delivery within 1-2 business days.  For unusually large orders, or orders requiring customization, the turnaround time may exceed 1-2 business days, and we will contact you directly with an ETA.

    How much is shipping?     

    Shipping anywhere in the United States is $14.99 FedEx 2 Day Air for the 1st box! Each additional box is only $10.99.

     

    Do you ship internationally?   Yes, absolutely! Carrier Calculated Shipping is calculated at checkout.